Consider the Seating Arrangement

By: admin | Date: June 28, 2013 | Categories: surveys

When You’re Trying to Persuade, Consider the Seating Arrangement

8:30 AM June 21, 2013

People in a circular seating arrangement had a more positive impression of a travel ad urging them to make family and friends a priority than of an ad saying “Make yourself a priority” (3.78 versus 2.75 on a 7-point scale); but people in an angular seating arrangement, such as in rows at right angles, favored the self-oriented ad (3.82 versus 2.41), say Rui (Juliet) Zhu of the University of British Columbia and Jennifer J. Argo of the University of Alberta, both in Canada. Seating arrangements affect persuasion by activating fundamental needs: Circular seating highlights the need to belong, whereas angular arrangements prime the desire to be unique, the researchers say.

SOURCE: Exploring the Impact of Various Shaped Seating Arrangements on Persuasion
Circular shaped seating arrangements prime a need to belong while angular shaped seating arrangements prime a need to be unique. The shape of a seating arrangement, a subtle environmental cue, can activate fundamental human needs, and these needs in turn affect consumer responses to persuasive messages,” the authors conclude.

http://www.jcr-admin.org/files/pressreleases/061713155841_ZhuRelease.pdf